Privacy Policy

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TERMS OF SERVICE
(hereinafter “Client”) Client agrees to pay all fees associated with requested services and understands that work will not start until payment is received. 
Client agrees to complete the questionnaire and answer questions via phone or email and provide as much information as possible to create a great resume and materials.
Once the Service Agreement is signed and submitted, your invoice for Career Makeover NM, LLC NM services will be sent to the inbox of the email that you gave your Career Makeover NM, LLC NM representative.  
FEES:
    * Any fees are payable upfront to Career Makeover NM, LLC NM once the client signs this contract and before any work will be performed.
    * Once this contract is signed and initial intake conversation is completed, fees for services are neither cancelable nor refundable, even if service is terminated before completion.
    * Resume fees include the review of the completed exercises/questionnaire, up to a 45-minute interview, discussion of strategy, the first draft and final revision before the final version is printed. Any revisions beyond the final version will result in a $50 fee.
    * If the client does not wish to do the requested exercises, does not do them completely, or requires more than a 30-minute interview, an additional hourly rate of $100 will have to apply for in-depth interviewing.
    * The content and suggested format of the resume is discussed upfront. Any additional re-working, re-formatting, or additional career targeting will have to be charged additional fees, depending on the complexity.
    * Client agrees to respond via email with approval/changes within 7 calendar days of receiving the draft. If approval/changes are not returned by then, it is assumed that draft was acceptable and final prints will be created and sent to the client.
    * Career Makeover NM, LLC is not responsible for information obtained from the client that is inaccurate or incorrect. Please be accurate with your titles, job descriptions, dates, education, and activities.
    * Career Makeover NM, LLC's  liability is limited to the completion of work. Career Makeover NM, LLC assumes no liability after the resume has been proofread by the client. It is agreed that in the event of any legal action, the laws of New Mexico will apply, and only the courts located there will have jurisdiction over the parties.
    * Client agrees to pay via money order, cash, or EFT.  Foreign and crypto currency will not be accepted.
COMPLETION TIME:
    * Normal turnaround time is 10 business days from receipt of the questionnaire. Business days are Monday-Friday, not including holidays. Due to the high demand for services, we may or mayn't be able to accommodate rush services (additional fee varies). 
PRIVACY POLICY-Updated November, 2023
INFORMATION COLLECTION AND USE
We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form.
When ordering, registering, or filling out an inquiry on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information via a third-party site like PayPal. You may, however, visit our site anonymously.
Any of the information we collect from you may be used in one of the following ways:
    * To personalize your experience (your information helps us to better respond to your individual needs)
    * To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
    * To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
    * To process transactions (your information will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested)
    * To send periodic emails updating you on our services, products, and/or media/news (the email address you provide for order processing, will only be used to send you information and updates pertaining to your order and/or inquiry)
INFORMATION SHARING & DISCLOSING 
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. You understand that through your use of the Terms of Service you consent to the collection and use (as set forth in the Privacy Policy) of this information, including the transfer of this information for storage, processing, and use by Career Makeover NM, LLC.
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses. 
SOCIAL MEDIA / SOCIAL NETWORKING SITES 
Although currently not in use, Career Makeover NM, LLC’s service may include interfaces that allow you to connect with social media sites (each an “SNS”). If you connect to a SNS through its service, your data may be accessed, used and stored based on your settings on that SNS. Career Makeover NM, LLC may access, use and store that information in accordance with this policy. You can revoke our access to the information you provide in this way at any time by amending the appropriate settings from within your account settings on the applicable SNS.
Career Makeover NM, LLC may use various social media sites (i.e. Linkedin) and other social media sites. Currently, this is not being utilized. Please, read each site’s privacy policy before sharing any personally identifiable information on such site.
THIRD-PARTY TRAFFIC MEASUREMENT SERVICES
Occasionally, at our discretion, we may utilize third-party traffic measurement services such as Google Analytics to collect website usage information for users' interactions with the site.
PAYMENT SERVICES   
Career Makeover NM, LLC may use a third party online payment processor, to process all online payments. Career Makeover NM, LLC does not retain any financial information such as credit card numbers. All such information is provided directly to the third party online payment processor, whose use of your personal information is governed by its privacy policy.   
SCHEDULING 
Appointments with Career Makeover NM, LLC can be made directly or through a third-party system, when available.  Please see the privacy policy of the third party system.
Personal information may include, at a minimum, your name, e-mail address and phone number. The provision of this information is mandatory in order to book an appointment through a third party system. 
STORAGE OF INFORMATION 
Career Makeover NM, LLC may store personally identifiable information for a period of time in one or more forms.  Use of any submission form on this site requires any visitor who submits personal information to consent to such storage. 
Clients consent to such storage by means of acceptance of a services agreement, terms of conditions or payment of fee for services. Any client who engaged Career Makeover NM, LLC for services prior to the date above is bound by this privacy policy upon notice of its revision.
ONLINE PRIVACY POLICY ONLY 
This online privacy policy applies only to information collected through our website and not to information collected offline.
YOUR CONSENT 
By using our site, you consent to our website privacy policy.
CHANGES TO OUR PRIVACY POLICY 
If there is a change to our privacy policy, we will post those changes on this page. As of November 20, 2023, we have updated these policies to comply with GDPR. Career Makeover NM, LLC reserves the right to change this policy at any time without advance notice by posting a new notice on this site. 
CONTACTING US 
If you do not consent to this privacy policy, please discontinue use of this site and any associated third-party sites or media. If there are any questions regarding this privacy policy you may contact us using the information below.